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Privacy and Security Statement

Last updated 16 October 2026

This statement explains what personal data Kana Strategies & Analytics, Inc. ("Kana", "we") collects when you use kanastrategies.ai and Kanari Intelligence, what we do with it, and the choices you have.

What we collect

  • Account details: your name, email address and the password you choose.
  • What you ask: your questions, conversations, and the answers, briefs and exports you create, kept in your account so you can return to them.
  • Your organisation's order: the people with access under it and the allowances it sets.
  • Forms: what you enter in the contact and briefing-request forms, with the IP address and browser details recorded alongside the submission.
  • Reports: the work email you give to open a full research report, with the report's title. Your browser remembers that address in its local storage so you are not asked again; clearing your browser's site data removes it.
  • Technical data: server logs of requests to the service, including IP address, browser, pages and times.
  • Browser storage: Kanari keeps your sign-in token and basic profile in your browser's local storage so you stay signed in. Signing out removes them.

How we use it

To provide Kanari and answer your questions; to manage your organisation's access under its order; to reply to requests and enquiries; to keep the service secure and enforce allowances; and to understand, in aggregate, how the service is used so we can improve it.

Client data is never mixed with the public corpus or used for training. We do not sell personal data.

We do not use advertising or third-party analytics cookies. If that changes, we will update this statement and ask for consent where the law requires it.

Who we share it with

Only the providers that run the service for us, under contracts that limit their use of the data, or where the law requires it:

  • Vercel, which hosts the website;
  • Microsoft Azure, which hosts the application and its databases;
  • Resend, which sends our email.

How long we keep it

Account data and conversations are kept while your account is open.

Your rights

You can ask us for a copy of your data, to correct or delete it, to export it, or to stop a particular use of it. Use the contact form at kanastrategies.ai/contact. We reply within 15 days. Depending on where you live, you may also complain to your data protection authority.

Security

Data travels to and from Kanari over encrypted connections (HTTPS), and access to it is limited to the people and providers who need it to run the service.

Children

Kanari is a professional service and is not meant for anyone under 18.

Changes to this statement

We will post changes here and email account holders about material ones.

Contact

Use the contact form at kanastrategies.ai/contact.

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